M5 - Learner Manual
3. Assess Conflict
3.2. Identify and evaluate responses to conflict against legal requirements and organisational procedures
In any job you need to be really clear if any legal framework applies to your position and has an impact upon how you need to do your job. Generally, if you work in a legal setting you will need to comply with some legal obligations. For example, issues relating to duty of care and confidentiality are an essential part of any legal practice for both the lawyers and all the support and administrative staff too. Similarly, the laws relating to Workplace Health and Safety are also relevant.
In some jobs there will be an additional legal framework that will shape your duties and responsibilities whilst you are at work. This will impact a range of things including:
peoples rights and responsibilities
general processes and procedures
recording keeping
conflict resolution
evaluation
grievance procedures
wages
For example:-
In NSW there are a number of legislative instruments that impact upon work done in relation to Corrective Services.
Acts
Crimes (Administration of Sentences) Act 1999
Crimes (Sentencing Procedure) Act 1999
Crimes (Interstate Transfer of Community Based Sentences) Act 2004
Protected Disclosures Act 1994 No 92
Summary Offences Act 1988 No 25
Prisoners (Interstate Transfer) Act 1982 No 104
Parole Orders (Transfer) Act 1983 No 190
International Transfer of Prisoners Act (New South Wales) 1997 No 144
Prisoners (Interstate Transfer) Act 1982 No 104
Ø More legislation can be found at the NSW Parliamentary Counsel's Office website
Regulations
Crimes (Administration of Sentences) Regulation 2008
Prisoners (Interstate Transfers) Regulation 2004
Crimes (Interstate Transfer of Community Based Sentences) Regulation 2004
NSW Example: Conduct and Ethics
You will usually find that your organisational policies and procedures will reflect all the relevant laws and rules for your institutional setting. For example see “Annexure A”, extracts from the NSW Corrective Services Guide to Conduct and Ethics, 2010. These extracts illustrate some examples of an organisational policy dealing with topics such as Ethical Principles, Public Duty, Professional Conduct Towards Offenders and Professional Conduct Towards Employees.
NSW Example: Use of force
In NSW the Crimes (Administration of Sentences) Regulation 2008 (regulations 121. 122 1n2 123) deals with the ‘use of force in dealing with inmates’ in a custodial setting. Corrective Services NSW have developed an organisational policy to deal with these provisions. Specifically, in the Operations Procedures Manual, Part D: Serious Incident Response: Using Force on Inmates, 11 June 2008. Please refer to “Annexure B” to see extracts of this policy from the NSW Ombudsman Report, 14 April 2010. Here we see an example of an organisational policy that sets out the requirements for staff to take in a conflict situation where the ‘use of force’ becomes an issue. You will see reference to the use of force being a ‘tactic of last resort’ and it identifies other options such as persuasion and negotiation as methods of diffusing a conflict situation.
Examples of other jurisdiction’s legislative instruments that impact upon work done in relation to Corrective Services.
Western Australia
Prisons Act 1981
Prisons Regulations 1982
Queensland
Corrective Services Act 2006
Corrective Services Regulations 2006
Each State and Territory has its own legislative framework dealing with corrective services and prisons.
Immigration Detention Centres are governed by Commonwealth legislation including:
Migration Act 1958
Migration Regulations 1994