2. NAT10861002 Advocate for clients in need of legal assistance


This unit describes the performance outcomes, skills and knowledge required to advocate on behalf of an Indigenous client in need of legal assistance. This unit applies to those working within an organisation which provides services to Indigenous clients.

 

This section addresses the steps to identify the client rights and needs while conducting the first interview. It covers how to conduct client interview and what are the main issues that need to be addressed in order to avoid any ethical conflicts and to ensure client participation. Also it explores how to seek assistance during the process where required. 

 

Next the material explores the importance of delivering accurate and clear information to the client. This includes a consideration of the various options available to the client and the legal process associated with. Eventually, the material explores the ways by which to developing the right strategy to advocate on behalf of the client.