M2: Learner Manual
Completion requirements
6. Prepare for Workplace Communication
6.6. Make sure you are speaking to the right person
Effective workplace communication is as much about who you are talking to as it is about what you ae saying. Poor communication often occurs when you are talking to the wrong people or trying to share information in the wrong setting.
To avoid this, make sure the right people are in the room or receiving the message. If you are not sure who that would be, go through an exercise to identify any important project stakeholders who might be missing.[1]