M5 - Learner Manual

5.2. Provide and maintain records and reports in accordance with organisational requirements

As mentioned, keeping accurate records and reports following a conflict situation is very important. These records may need to be used as part of an organisational debrief or self-evaluation process. It may be that there is an allegation of a breach of the law in which case these documents may need to be used as evidence in court. Each organisation will have its own polices about recording and reporting conflict situations or incidents. These policies will reflect the current laws relating to the institutional setting.

Western Australia: example of a Policy Directive

Please refer “Annexure D” for an example of an organisational Policy Directive on ‘procedures for reporting incidents’. This directive has been issued by the Western Australian Department of Corrective Services. Incidents and Critical Incidents are defined and the procedures are set out in section 6. Incident reports are described as being an ‘integral part’ of operations (page 4). There is detail about how to prepare the report, what information needs to be included and the processes involved for complying with the reporting procedures.