M1 - Learner Manual

2.10. Research Client Rights

Once you have conducted your first client interview you should have a much clearer picture about what the legal issue is and what steps need to be taken to assist them. An important thing to always consider when you are looking at the law is what human rights are relevant here. Different cases will require you to consider different types of human rights.

For example, are we concerned about:-

• Child protection 
• Protecting someone from being intimidated or put in fear
• Procedures relating to communication 
• Court procedures 
• Police Powers
• Access to information

Understanding the relevant law that applies in your client’s case will put you in the best position to assist them.

Issues you will need to consider include:

Can they take their case to court? 

Who is the other party? 

Do we need to write a letter? 

Do we need to file documents? 

Do we need to negotiate? 

Who has the power to help us? 

Who is making decisions that affect our client? 

Thinking about all these questions will help you to better understand who you can help you client exercise their rights.